Hello dear Rokky, it is the first time we hear about such issue, and there may be a couple of things to check:

1) Go in your plugins and be sure that the Theme Dashboard Plugin is active
2) If is active, you wil for sure see theme dashboard on the left menu
3) From there you can go in plugins and be sure they are all active (the list is empty or you will see a message)
4) Once plugins are installed, you have to manually import the demo you like as you see in the video.

If you get stuck in one of those passages please take a screenshot, upload it on imgur.com and please send us the link here, so we can see what’s happening.

Visual Composer: please read this chapter of the manual:
http://www.themes2go.xyz/manuals/lifecoach/knowledge-base/plugins-updates/

IMPORTANT: we provide videos for a quick theme installation and configuration, but please check the manual for a detailed information because the theme is much more than what you see in the videos.

Thanks!

• This reply was modified 7 years, 2 months ago by themes2go.

Hello and thanks for your reply, I think the best is to download the latest product version (is not out on themeforest yet).
There are many improvements and it will probably fix your issue.
Please find the file here:
https://www.dropbox.com/s/hrlipo95kz21ebz/Life%20Coach%20WP%20Product%20UNZIP-1.8beta.zip?dl=0

important: This is NOT the theme file but the full product, so please unzip it locally and upload only the theme as you did the first time.

After replacing the old theme version, you’ll see a notice asking you to install the Theme Daskboard plugin, and from there it will all proceed smoothly.
If you encounter any other issue please let me know, we are here to help 😉
Thanks
Igor

Perfect thank you for the feedback!
Have a nice day 😉