Events page not taking changes

[writerguysd]

I have two events that I’ve tried to add the address, phone number, link and website URL. However, after saving the page, nothing is changing on the page. The Geocode isn’t working either.
The same thing is happening with the footer widget. It’s not taking the changes either.

The page is https://colspiritlifecoaching.com/event/sedona-gathering-2021-beyond-the-horizon/

Thanks for your help.

• This topic was modified 3 years, 3 months ago by writerguysd.

[themes2go]

Hello!
Please make a full backup of your website and then send a message to team@themes2go.xyz including:

– your wp-admin url
– username and password

I will take care of it for you and check what’s the problem is.

Best,
Andrea

[writerguysd]

I’ve followed you directions and have sent the info to our email address.

[themes2go]

Hello Isaac and thanks for reaching us.
I’ve just checked your website and here’s what I found.

On a demo event that I’ve just created on your website everything is fine except for geocoding the address.
Consider that, if you are going to associate a location from the dropdown menu (previously created on QTPlaces plugin section), all data will be pulled from that location and you can’t edit them manually on the event page.

https://imgur.com/dSNRaHs

If you don’t select any location instead, you will be able to fill and edit all the data such as email address, phone and so on.

Regarding the geocoding procedure, I see that on Settings -> QTPlaces there is an invalid Google Maps API Key.
Please fill in with a valid one and you will see it working again.

https://imgur.com/mYnPiyP

Hope this helps you.
If you have any other questions I would be happy to support you.

All the best,
Andrea