Flickering/Resizing Home Page Video

[larson.matt.b]

The video background on my home page flickers to three different sizes when I scroll down if the browser window is resized to about half of my 4K monitor size (when the site switches from regular menu to burger menu).

I am trying to make the row be the full height of the browser.

dev.westbridgechurch.com

[themes2go]

Hello larson.matt.b,
thanks for writing in. Andrea here from Themes2go Customer Support.
I am not sure if I totally got it. What do you mean when saying “my homepage flickers to three different sizes when I scroll down”?
Could you please explain better the issue with some screenshot or screencast?

In order to set the full eight for the row, just check the setting in the row tab settings. See the image as reference: https://imgur.com/a/gLAV7

I am looking forward to hear you.
Andrea

[larson.matt.b]

Not the home page itself, but the background video.

Here is a screen recording.
YouTube

As you can see, it only happens when I have resized my browser to less than the full monitor size. (Perhaps only when in portrait sizes)

I also recorded the settings of the row and column. The full height option is checked and the content does fill the height, but then resizes when I scroll and then quickly resizes back to the proper size.

I’ve also noticed that videos don’t play at all on my posts.
Video Post Example

[themes2go]

Hello there and thanks for your recording!
We’ve just tested your website (dev.westbridgechurch.com) with different PCs, Mac and Windows and we couldn’t replicate the issue. Could you try your website on a different desktop device and see if the flicker persists? The issue seems to be related to your pc or graphics card.

Regarding the full-height row, I think it’s only a WP Bakery frontend editor issue. It should not affect your audience. By the way, just checked on our office’s daily machines and no issues found.

About videos that don’t play on your posts try this: go on Appearance -> Customize -> Video Settings and make sure that the first two options are set to ON.

https://imgur.com/a/NjyIl

Furthermore, check if your post format (inside each post) is set on VIDEO

https://imgur.com/a/J3R9p

This should solve the issue.
By the way, as I can see here – http://dev.westbridgechurch.com/2017/08/11/travel-europe-this-summer/ – video works fine so I think you should check how you’ve added the video to your post.

Maybe this could help you:

• http://themes2go.xyz/manuals/vlogger/knowledge-base/5-1-video-posts/
• https://www.youtube.com/watch?v=ojzZXzAXDQs

Keep me posted,

Andrea

• This reply was modified 6 years, 8 months ago by themes2go.