Help with customising rows

[ap_coachingwithjp]

Hi,
I really need some help with customising rows, I have gone through all tutorials as well as the manual and cannot find what I need. I have taken a screenshot of my current page and really hoping someone can help me.
Thank you

[themes2go]

Hello!
You can use imgur.com (https://imgur.com/upload) to send us a screenshot.
Upload your screenshot on imgur and send me the URL of the link.
I will check it for you.

To get a better support you should provide more details such as what are your difficulties, what’s your design goal. The more your are detailed the more I can help you 😉

Looking forward to hear you back.

Andrea

• This reply was modified 4 years, 8 months ago by themes2go.

[ap_coachingwithjp]

Thank you so much Andrea,
the link for my screenshot is: https://imgur.com/sKeqHV6
I would like the top of my site to look like;
https://www.tonyrobbins.com/
so phone number and social media icons next to it at the top. The Headings I want to be able to see, not sure what happened there. Also not sure where to add new header and links and there seems to be a big grey space on the front page. I was hoping to have the testimonials on a seperate link not on the home page.
Thanks so much once again
Amanda

[themes2go]

Hello Amanda,
as I can see there is something wrong on your header maybe due to wrong customizations or because you installed third party plugins not compatible with our product.
You should consider that our theme can’t fit all the website design and you need some expertise to reach your final goal.
If you can’t do it with the default settings you should work with HTML and CSS but this goes out the support territory.

For this I can only point you on the right path to fix your problem.
You can check our online manual here: http://www.themes2go.xyz/manuals/lifecoach/knowledge-base/customizing-your-website/

You will find useful details, for sure.

1. Phone number and social networks icons as shown on tobyrobbins.com can’t be easily replicated on our theme (You should manage HTML and CSS). Said this you can add the phone number on the left side and the social networks on the right side.

You can go on Appearance -> Menus, create a new menu with a custom link including your phone number. This menu should be set as secondary header menu.

Social networks can be added on Appeareance -> Customize -> Social Networks.

2. You can customize your header style going to Appearance -> Customize -> Header and then in Appearance -> Customize -> Colors customization.

3. You can add Testimonials in an easy way by just following these instructions:
http://www.themes2go.xyz/manuals/lifecoach/knowledge-base/2-4-testimonials/

I think these points could help you with your website design.
I highly suggest our video tutorial playlist you can find on our manual or on YouTube at this link: https://www.youtube.com/watch?v=da_svI9npVA&list=PLCGMXZPzCkmaiQ4jHABlftTJ3qVKu6L2b&index=2

Hope this can help you fixing your issue.
If you need more help just let me know.

Have a nice day!
Andrea

• This reply was modified 4 years, 8 months ago by themes2go.
• This reply was modified 4 years, 8 months ago by themes2go.

[ap_coachingwithjp]

Thanks so much Andrea, you have been extremely helpful, and I cannot thank you enough..

I do have another issue. I cannot see why I have a section that is blanked out,,
https://imgur.com/UkIzbph

https://imgur.com/qVl0c7n

and also there appears to be 2 columns in my testimonials but not in the back end editor..

https://imgur.com/lYFYRQU

My footer has also disappeared, not sure why I do not have them as hidden.

Thanks so much once again, i really do appreciate it.

Amanda

[themes2go]

Hello Amanda,
before proceeding with further request I recommend link your website so I can check it.

Regarding the blanked page I think there is something messing up your code, most of the time third-party plugins. Just try to deactivate them leaving only the theme bundled ones and check if the problem persists.

Testimonials have not 2 rows, they just need a featured image and it will cover the entire row. https://imgur.com/oe5uNkQ
Follow the steps on our manual: http://www.themes2go.xyz/manuals/lifecoach/knowledge-base/2-4-testimonials/

About your footer: it could be something related with third-party plugins (as described above) or just you don’t edit it properly. For now I can only send you this page manual and let you check if some settings is missing:
http://www.themes2go.xyz/manuals/lifecoach/knowledge-base/customizing-your-website/

Hope this helps.

Best,
Andrea

• This reply was modified 4 years, 8 months ago by themes2go.