How to fix this fonts errors. help me

[Odohuu]

font path is incorrect.
https://imgur.com/TsnD7hC
“ӨҮ” this character doesn’t work in font family
https://imgur.com/oyTnMbq

[themes2go]

Hello!
For the first point you have to be sure that the font url is the same of your website. If you’ve migrated your website from a host to another you have to follow a quick procedure to fix it.

Just let me know if is this the case and also link me your website url.

For the second part, you should find a font that includes cyrillic characters. This it doesn’t depends by the theme, it’s just a font specific.
As it seems, the font you are using does not support cyrillic characters.

Hope this helps,
Andrea

[Odohuu]

hi
i re-creating web. Same error.
customize is fine inside.
Visit site is incorrect font.
pls fix this error.
i’m sended email in admin user.

[Odohuu]

Tried according to all the above instructions.

• This reply was modified 3 years, 9 months ago by Odohuu.

[themes2go]

Hello,
as I can see your website is facing CORS issues.

https://imgur.com/4SikZPl

CORS is industry standard for accessing web resources on different domains. It is very important security concept implemented by web browsers to prevent Javascript or CSS code from making requests against a different origin.

It’s something related with your server configuration, not the theme itself.

In order to fix it, you should edit your .htaccess file and add this:

<IfModule mod_headers.c>
  <FilesMatch "\.(ttf|ttc|otf|eot|woff|woff2|font.css|css|js)$">
    Header set Access-Control-Allow-Origin "*"
  </FilesMatch>
</IfModule>

This should work for you.
Have a great day!

Andrea

[Odohuu]

I am getting the same error.
I already added to my .htaccess file.
https://imgur.com/2WOE56w
I also tried to add some headers to the index.php file
please help me?

[themes2go]

Hello!
I’ve just checked your website and I can see that all the fonts are loaded from a different source than your main domain.

https://secureservercdn.net/160.153.137.163/i7c.e1f.myftpupload.com/wp-content/fonts/open-sans/mem5YaGs126MiZpBA-UNirkOVuhvKKSTj5PW.woff

And that is the case I mentioned in one of my previous reply where I asked you if your website has been moved or migrated from another domain/hosting/location.

Just to be clear, we can’t guarantee support for this because it goes out of the support territory but for this case I can guide you for a fix.

Search and install the Transient Cleaner plugin:
https://wordpress.org/plugins/artiss-transient-cleaner/

Once done,
1) go to Apperance -> Customize -> Typography and choose another font different from the one you are using.
2) Save
3) Choose the font you’ve need for your design
4) Save again.

At this point, you should have fixed the cors issue you see on the chrome console.

Best,
Andrea

[Odohuu]

There is no change.
This theme had a lot of problems when there were no problems with other themes.
I solved this problem in a different way.
https://imgur.com/mhLUbRF

[themes2go]

Hello and thanks for your feedback.
This is the first time that this kind of error occurs with our theme and from our point of view it seems quite difficult that is triggered my the theme itself.
Fonts are always loaded within the customizer without any hassle and in your case, as the chrome inspector is showing, your website is loading the fonts from another domain.

For this reason you are facing the issue.

For any other problems you’re mentioning I would be happy to support you.