Javascript Error with Visual Composer 5.5.2

[bytecity_UG]

Using Visual Composer 5.5.2 and Icons2Go produces the following error when adding Post Grid to a page or Post when using Chrome:

Uncaught TypeError: Cannot set property '_renderItem' of undefined
    at n.render (backend.min.js?ver=5.5.2:1)
    at n.initialize (backend.min.js?ver=5.5.2:1)
    at n.e.View (load-scripts.php?c=0&load[]=jquery-ui-resizable,jquery-ui-button,jquery-ui-dialog,wpdialogs,hoverIntent,common,admin-bar,heartbeat,autosave,wp-ajax-response&load[]=,jquery-color,wp-lists,quicktags,jquery-query,admin-comments,suggest,postbox,jquery-ui-menu,wp-a11y,jquery-ui-autocomplete,tags-&load[]=suggest,tags-box,underscore,word-count,post,editor-expand,thickbox,shortcode,backbone,wp-util,wp-backbone,media-models,wp-pluplo&load[]=ad,wp-mediaelement,wp-api-request,media-views,media-editor,media-audiovideo,mce-view,imgareaselect,image-edit,svg-painter,wp-aut&load[]=h-check&ver=4.9.8:436)
    at new n (load-scripts.php?c=0&load[]=jquery-ui-resizable,jquery-ui-button,jquery-ui-dialog,wpdialogs,hoverIntent,common,admin-bar,heartbeat,autosave,wp-ajax-response&load[]=,jquery-color,wp-lists,quicktags,jquery-query,admin-comments,suggest,postbox,jquery-ui-menu,wp-a11y,jquery-ui-autocomplete,tags-&load[]=suggest,tags-box,underscore,word-count,post,editor-expand,thickbox,shortcode,backbone,wp-util,wp-backbone,media-models,wp-pluplo&load[]=ad,wp-mediaelement,wp-api-request,media-views,media-editor,media-audiovideo,mce-view,imgareaselect,image-edit,svg-painter,wp-aut&load[]=h-check&ver=4.9.8:436)
    at HTMLDivElement.<anonymous> (backend.min.js?ver=5.5.2:1)
    at Function.each (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-draggable,jquery-ui-position,utils,jquery-u&load[]=i-sortable,moxiejs,plupload&ver=4.9.8:2)
    at a.fn.init.each (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-draggable,jquery-ui-position,utils,jquery-u&load[]=i-sortable,moxiejs,plupload&ver=4.9.8:2)
    at n.init (backend.min.js?ver=5.5.2:1)
    at n.init (backend.min.js?ver=5.5.2:1)
    at HTMLDivElement.<anonymous> (backend.min.js?ver=5.5.2:1)

[bytecity_UG]

On Firefox the Error looks like this:

TypeError: this.data.data(...) is undefined[Learn More] backend.min.js:1:145602

[themes2go]

Hello, we only add the Icons shortcode and we do not modify the post grid shortcode in any way, could you kindly clarify which point of the error log leads to issues with our plugin please?
If there is any error we will fix it immediately but it doesn’t seem related with the Icons2Go.

Also, the only relationship between icons2Go and Page Builder is that we add the shortcode to the list of items in the editor, so it shouldn’t interfere.

Any further detail is welcome in order to help you.
thanks

[bytecity_UG]

Well the error only occurs after activating Icons2Go.

We tested disabling all plugins and then activate only visual composer, everything is fine, then activating icons2go and the error occurs when adding “Post Grid”.

If we add “Post Grid” to the Page, the error occurs when Icons2Go ist active.

• This reply was modified 6 years, 3 months ago by bytecity_UG.

[themes2go]

May I please ask you which icon sets you have active?
Also, I’d need please the URL of the site so I can debug it live.
Thanks

[bytecity_UG]

Here is a screenshot of the Icon Sets:

https://gyazo.com/ad9162ed76e024e72d969fd0a3fa301f

You can visit the site here:

http://motz.internet-preview.de

I will not post login credentials here, if you need backend access, please give me an email-address where to send those credentials to.

[themes2go]

team@themes2go.xyz

[themes2go]

Hi, we have been checking your website and trying to reproduce the situation on our local installation, with page Builder and Icons2Go.
I was never able to reproduce the problem.
I can see you have quite some other plugins installed, which I know you mentioned trying to disable.
Anyway, as I can’t reproduce the problem that you mention with only page Builder and Icons2Go, I can only imagine the possibility where are some other plugins that are causing conflicts, for instance “Ultimate Addons for WPBakery Page Builder”.

I tried adding a post grid both to our test site and to a test page on your site

https://imgur.com/a/ltkHEzZ

you clearly have also html errors from other VC addons too:
https://d.pr/free/i/0sxzTH

so the problem doesn’t come from icons2go alone, but from a conflict caused by any of the other addons, therefore is not something that we can fix within our coding boundaries, I’m sorry.

I clearly see there are modificators in your editor that may be not expecting our plugin to have some role in them, and therefore causing conflicts

https://d.pr/free/i/0ifS3Q

Page Builder + Icons2Go alone = can’t produce the mentioned error.

I will not change anything in your site, if you want to make a video reproucing the issue with all the other plugins disabled, we can eventually check other possible causes.

thanks

[bytecity_UG]

As mentioned before, we DID disable ALL Plugins and only Pagebuilder and Icons2Go have been activated.

Then, the error ONLY occurs when you add “POST GRID” Element to the page.

Can you please try that if it shows up on your system as well?

[bytecity_UG]

I will try to see if it comes from the Theme as i saw in your scrrenshot that you already tried it with Post Grid.