Multiple Issues

[idgraphicslive]

I can’t seem to find where to change certain elements.
For example,

1) the social bar on the left side of the 1st contact page. How can you add this to another page or disable it on the current page.

2) Using the Page Builder, I tried to add the WP Widget – Social Profiles, but nothing happens when I add it. It doesn’t show in any of the columns. There also doesn’t seem to be a way to add Social profiles using the Bakery or Visual Composer. Please advise.

3) I can’t seem to enable/disable the sidebar on that same contact page. There’s no where to add it. Please advise.

[themes2go]

Hello idgraphicslive,
thanks for writing in. Let’s see how to solve your issue:

1) the social bar on the left is added via code on:

• single post
• single testimonial
• single video
• single team member
• single event

In order to add the social bar on a new page, you could use the Default Template Page
https://imgur.com/a/02Q0X

All the others Template Page do not include the social bar.
Furthermore, there is no native option to disable it in the theme but you can hide it using a single line of CSS code. Try this:

In your backend go to Appearance -> Customize -> Additional CSS and paste this line of code:

.qt-sharepage {display:none}

2) In the pre-installed Wp Bakery Page Builder, there are no shortcodes regarding Social Profiles. Wp Widget – Social Profiles doesn’t come bundled with our theme, maybe you’ve installed some third-party plugins? Could you add some details to this point? If you can send me a screenshot of the issue it will help me understand it.

3) The contact page template doesn’t include the sidebar. In order to get your result, I suggest you create a new page on the default template page and then add a custom form with Contact Form 7 (included with the theme)

Hope this can help you.
If you have any other questions I’d be happy to help you.

Have a good day,
Andrea

[idgraphicslive]

Greetings,

2 New Issues:

1) On Mobile Device, The 1st letter of the Title in the Nav Bar is Covered by the “3 line icon” for the drop down menu. Please advise on how to fix this.

2) We have a video playing in the background of one of the sections on the homepage. On a Mobile Device (iPhone), the video does not play. Is there a workaround for this, or a way to “hide” the video section from the Mobile Layout, in case the video capability is not an option.

[themes2go]

Hi there!

1) I’ve just checked on our demos and I didn’t see any issue.
Could you please me provide a screenshot of the issue on your website?

2) Visual Composer blocks video backgrounds for mobile devices. A quick fix could be adding an image as row background so on a desktop will load the video and on mobile the image you set.

You should edit the row containing the video and then in “Design Options” Tab, choosing a background image. Check the image below:
https://imgur.com/a/mj69G

If you wanna hide the entire row you need to edit it, select “Responsive Option” and then check “hide” on the mobile row.

https://imgur.com/a/4VmPD

Have a good day,
Andrea

[idgraphicslive]

Thanks Here is the Screenshot.

ALSO NEW ISSUE: In the Social Media Sections for Team Members, you have MySpace… but don’t have Instagram. How can we add Instagram and PayPal?

[themes2go]

Hello!
In order to fix the website name under the hamburger icon, I suggest you create a png of your logo so it will fit nicely on mobile. You can also decrease the font-size of the title but I think it will get too small.

On team members social media section: currently, there is no such feature but we can add Instagram and Paypal in the next update. We’ll roll it out within 2 weeks.
I will notify you once ready.

Have a good day,
Andrea