my reply to Andrea from vlogger

[berybunchclan]

i really am unable to reply when you respond to my forum posts…i hit reply and it tells me the post is closed

i was using jetpack. once i switched on the wp bakery editor for posts the problems began

i’m now trying a 3rd party plugin. the first few didn’t work…

———–
Hiya,

Firstly, i can’t reply on here – once i hit submit, it tells me my submission is closed and i can’t reply: you replied to one, and asked a question, but i couldn’t say thankyou for your help

when i publish a post, i share it, via wordpress, to facebook, twitter and tumblr

twitter and facebook work just fine. but, on tumblr, it also publishes the html that creates the post…please advise…i’m having to go and delete the code from the tumblr post…which isn’t ideal

andy B
————
Hello Andy!
Could you please explain me how you are going to share your posts on Tumblr?
Do you use any third party plugin or it’s just a copy and paste of the url?

Thanks,
Andrea

[themes2go]

Hello Andy and thanks again for your message.
Automatic sharing on social networks it’s something that we can’t manage easily due to third party assets and plugins which handle web pages in different way.

Consider that using WP Bakery Page Builder for posts has been suggested to support you with your customization needs but as you seen, it was deactivate by default on our theme because it could have not working properly.
And this is the case.

I kindly ask you to try sharing on tumblr by just copy and paste the your post url without any sharing plugins and check if the problem persists.

The issue you are facing it’s something related with third party plugins behavior and as mentioned below, we can’t know how they supposed to work.

Another useful things could be deactivating all the unbundled plugins and try again. If it works, you can activate one by one finding which is the “bad” one. Most of the time, third party plugins interfere with basic theme functionalities that turn out with this kind of situation.

Keep me posted on that.
Have a nice day,

Andrea

• This reply was modified 2 years, 4 months ago by themes2go.

[berybunchclan]

Hiya Andrea,

Many thanks for coming back to me.

The issue is the same whether by Jetpack or a 3rd party plugin: if posting a URL direct, it isn’t an issue

i like wp bakery and don’t intend to not use it for posts – it’s much easier to work with than the classic mode; i’ll more likely just delete out tumblr account as i don’t want the extra work of having to delete the html for posts that do get sent over to tumblr automatically from wordpress

thanks anwyay

andy b

[themes2go]

Thanks for your clarification Andy 🙂