next video, wrong author, author profile photo

[intothecube]

First of all, I must say I love this theme. That’s why I’m starting over my website with this theme. Thank you for making this available.

Here I have 2 questions.

(1) How can I use custom profile photo for authors, instead of Gravatar? I tried to install 3 plug-ins I had used to replace Gravatar profile photo, and none of them works for this theme. The way I use my website, I need to be able to use custom author profile photo.

(2) On the single video page, I understand that “next video” section is placed above the related videos. Here is the problem. Wrong author is showing up for the next video. Instead of the author of the next video, the author of the current post is showing there. How can I fix it? If not, I want to be able to delete this section. How can I do that?

Thank you!

Blessings,
Karo

[themes2go]

Hello Karo,
our developers will release a quick fix for this.
I’ll keep you posted.

Andrea

[themes2go]

Hi Karo,
could you please send us your website URL? Probably the issue is fixed but we would check it before release the update.

Thanks,
Andrea

[intothecube]

Hi, I didn’t know a reply was posted. Yes, my url is http://www.amen.org. For instance, when I visit http://www.amen.org/1380 is “No one is beyond the reach of God | Greg Laurie” from Harvest Ministry, and in the next video, it shows “The Problem of Hypocrisy | Carey Nieuwhof” from Connexus Church. However, instead of Connexus Church, it shows Harvest Ministry which is the author of the main video. The length of the video in the next video isn’t right either.

And I used a plug-in to upload avatars for authors, and they don’t show up.

By the way, the most view section in the footer. I know there are videos with more views, but it doesn’t show up in the most viewed section. This might be another one be fixed from the update?

[themes2go]

Thanks for your detailed explanation, we will publish an update to fix these issues in few hours. Will alert you hede once is available.
Thanks

[themes2go]

Hello Karo,
we’ve fixed all the issue. Just Update the theme and all the plugins and you are ready to go.

Keep me posted on that,
Andrea

[intothecube]

Thank you for fixing the error on the author information in the next video and the most viewed info on the footer. Do you also have updates for (a) the time info of the video and (b) author’s profile image uploaded by a plus-in without using gravatar? The length of the video in the next video section is actually showing the length of the current video.

[themes2go]

Hello, glad you like the update
1) can you please explain what you mean for “the time info of the video” ?

2) Authors profile image: I know that plugin you are using, it was working fine time ago, but now is not working anymore. The theme extracts the avatar using the canonical functions of WordPress (is literally native WordPress code, not our own code) so the issue is in the plugin, not in the theme or in WordPress.
It is made to work with standard gravatars and they work pretty fine, so there isn’t any fix I can provide for this, as it’s already working as it should. The users should register to WordPress and upload their gravatar there in the standard way.

3) “Next video” length: issue found and fixed, i’m waiting if you can please explain better the point 1 so I can make an update on themeforest.

Thanks

[intothecube]

Thank you guys. I meant to say the length of the video (when I said the time info). I’m glad to hear that you already found the error and fixed it. You rock! I will wait for the update then.

[themes2go]

Hello there!
We are uploading a new theme’s update including the “length of the video” fix.
Within a few minutes, will be ready for download.

Andrea

[themes2go]

We’ve just rolled out the update. Enjoy!