series carousel issue on the main page

[kjw90]

Hi,
I have issue with setting up series carousel in homepage.
I tried to add series several series ids on main page’s series carousel of the visual composer, however, i found it only accept single post id but not the series ids.
if i enter the single post id, it shows series sign on the top left side of the thumbnail card, but when i click the readmore button, there is no series video come up. it is just showing single post info, but no series.
Please let me know how to handle this issue.

Thanks!

[themes2go]

Hello kjw90,
our developers are testing the query made by series shortcodes.
I’ll keep you posted in a while.

Andrea

• This reply was modified 7 years, 2 months ago by themes2go.

[themes2go]

Hello!
It looks like the problem started to appear after the very latest wp version, I just updated the product and will publish the update on TF in a moment. Please wait for a confirmation in this post to update the theme as per manual reference.
Thanks!

[themes2go]

Hello kjw90,
we’ve just fixed the problem on series shortcodes. Please update your theme following this manual: http://themes2go.xyz/manuals/vlogger/knowledge-base/how-to-update-the-theme/

All the best,
Andrea

[kjw90]

Hi. Andrea.
Thanks for the reply.
I just update the theme through the dashboard –> update menu.
That would be same thing as i use Envato market plugin, right?
I tried to update with Envato plugin but after i set the api key and verified
vlogger theme fro envato plugin mainpage, i couldn’t update the theme form the envato plugin’s mainpage.

i found series shortcodes work great now!
Thanks!

Jiwoong.

[themes2go]

Hello Jiwoong,
if you’ve updated the theme and the shortcodes are working, go on with your website customization without any fear.
By the way, will verify as soon as possible the Envato plugin.

Thanks,
Andrea