Single Event: Countdown does not work

[ideenreich]

Hello,
I followed the youtube video and the manual to create a new event.
It is very user friendly – BUT – in the preview the countdown does not work. All I see is words in a wrong font, no graphics. I have searched the backend but cannot find any settings or customizing for the countdown.
The events are not yet on the front page. Please see my attached screenshot

• This topic was modified 5 years, 2 months ago by ideenreich. Reason: broken image link
• This topic was modified 5 years, 2 months ago by ideenreich.

[themes2go]

Hello!
Most of the time, this kind of issue is generated by third-party plugins that create some sort of conflicts with the theme.
Try disabling all the unbundled plugins you’ve installed, clear the cache (if present) and check again.

Last, make sure that you’ve compiled the date field correctly.
See the image as reference.
https://imgur.com/4Zz45g7

Keep me posted on this.
Best,

Andrea

• This reply was modified 5 years, 2 months ago by themes2go.

[ideenreich]

Hi Andrea,
I created a new event, suddenly it worked. What I don’t like is that the countdown font is a different one. How can I change it?
Regards
Susanne

[themes2go]

Hi Susanne,
did you try disabling all the unbundled plugins as asked in previous reply?
I’m pretty sure could be that.

Best,
Andrea

[themes2go]

Quick update: checking your others ticket I’ve visited your website and check other events. For both events found here https://www.umdenken.net/events/, fonts are loaded correctly.

Does the problem still persist?