T2G Theme Dashboard & Places

[DGM888]

1 – Keeps asking to activate “T2G Theme Dashboard” – however, upon activation a fatal error returns

Plugin could not be activated because it triggered a fatal error. Fatal error: Cannot redeclare easy_import_start() (previously declared in /home2/tiafivtw/public_html/davidgmorgan.com/wp-content/plugins/easy_installer/ioa_hooks.php:9) in /home2/tiafivtw/public_html/davidgmorgan.com/wp-content/plugins/t2gconnectorclient/easy_installer/ioa_hooks.php on line 10

2 – Places – QT Maps just doesn’t work at all

Please advise

Kind Regards

Dave M

[themes2go]

Hello!

1) This error happens because you have a previous version of a demo content installer plugin. We recently switched our demo installation function to theme dashboard, and theme dashboard ALREADY CONTAINS the previous version of the demo installer plugin.

That’s why they conflict.
So, if you disable every “demo installer” plugin you have, and try again the installation of the theme dashboard, it will fix.

2) Please go in Settings > QT Places. It will ask you to add a Google Maps API key, there is a link pointing you at the Google API page.
Please login with any Google account (like Gmail) and follow the instructions.
Please remember to “activate” the api for maps (you’ll see at a point the “Activate” button at the top of the screen.
Then use your API key in the plugin settings to start using the QT Places plugin.

Looking forward for your feedback, thanks!

[DGM888]

Hi Guys,

Thank you for the reply….

I just lost my entire website – Well… should I say, i hit the installer button by mistake and lost 4-5 weeks work (nope didn’t back it up).

OK,,,, I followed your advice best I could…. couldn’t find the demo installer, hence I over-wrote the entire site by hitting the installer button.

Please guide me as to how I disable “demo installer”

2 – I followed the API and installed that….. still doesn’t show

Kind Regards

Dave M

[themes2go]

Hello Dave, I’m very sorry for what happened, but you may read a big warning here:

http://www.themes2go.xyz/manuals/lifecoach/knowledge-base/1-8-demo-contents/

http://d.pr/i/Gz9o20

And you had to perform 3 passages to import the demo content:
1) Go in demo import
2) Choose the demo
3) Click Ok on a blocking warning

https://imgur.com/a/NT18O

So is not an easy procedure that you can do without noticing…
by the way to disable it you have to edit the plugin code:

wp-content/plugins/t2gconnectorclient/inc/_t2gconnector_admin_dashboard.php

and comment line 132 in this way

// $tabs[‘editor-paste-text’] = ‘Install demo’;

BY THE WAY: when we update this plugin you will need to change this code every time. So it would be better to be fully aware of what you are doing and read the notifications before performing an action in general, because there are other functions (out of our theme and plugins) that can erase your site much more easily and without any warning.

Is also recommended to do a periodical (daily) backup of your site, there is plenty of free plugins to do that.

—

2) Regarding your API issue, it may require up to 15 minutes for the api key to start working (this is how google works) so if everything is correctly configured you may try to wait a bit and retry.

If still doesn’t work, something isn’t correctly configured in your Google API key.
In this case, please send us screenshots of ALL the passages you do to create the API key from your account, so we can see what’s wrong. Remove any domain limitation, be sure to activate the key (not only generate it) and read for real all the explanation provided on the Google API page, as there may be details you are missing.
Looking forward for your feedback, thanks!

[DGM888]

Hi Guys,

Yup I am aware that the over-write was my own fault and I never backed up purely and simply because I’m still testing the site….. the loss was not a major issue as all images and articles were backed up… it’s really not an issue.

1 – For the Plugin In disable – I am having difficulty…. you guys wrote;

So is not an easy procedure that you can do without noticing…
by the way to disable it you have to edit the plugin code:

wp-content/plugins/t2gconnectorclient/inc/_t2gconnector_admin_dashboard.php

and comment line 132 in this way

// $tabs[‘editor-paste-text’] = ‘Install demo’;

While I’m not an expert like you guys, i’m think I’m passed the novice stage, yet could not find line 132….. do you mean add this code to line 132, or replace some code somewhere? exactly what should I do and where?

My wp-content/plugins/t2gconnectorclient/inc/_t2gconnector_admin_dashboard.php file only goes up to line 56….

What am I not doing correctly guys???

BTW – Do i need this plugin at all, or can I do without it?

2 – Got the API and the goggle maps shows when I input the cordinates – Yet when I preview the places on a preview page,,,, the following error occurs —- QT Places Error: the selected post type doesn’t exists or is not active in the plugin settings.

Sorry to be a pain guys, yet your help is appreciated

Kind Regards

Dave

[themes2go]

for the point 1) is just a matter of adding // in the file, but if you have difficulties with that for the moment is not possible to do otherwise. We will add a checkbox in the process to add another step vefore confirming the import.
2) if you can set the map the api is now fine. for the error you are seeing just go to settings / permalinks and click ‘save’, this will fix for sure.
Regards
igor

[DGM888]

themes2go wrote:

Hi!
Error 1 is answered in the first of our answers in this topic, please check it.

2 – you are trying to use QT places with a post type for which it is not active. Go in qt places settings and activate that post type. Please check out carefully the plugin manual in PDF provided within the theme folder.

Important: please remove from the shortcode all the attributes that are empty and not needed.

1 – Error 1 is not answered as I have followed the steps you have suggested and it has not corrected it……. shall I delete and re-install the theme?

2 – for the QT places – The posts and pages are active….. there is no reason why it does not work, yet as you can see from the error code, it does not work.

Like above – shall I do a complete reinstall ???

Kind Regards

Dave M

[DGM888]

Guys,

I found the exact file you mentioned wp-content/plugins/t2gconnectorclient/inc/_t2gconnector_admin_dashboard.php and have changed it to // $tabs[‘editor-paste-text’] = ‘Install demo’; ….. however the same error code keeps returning.

Fatal error: Cannot redeclare easy_import_start() (previously declared in /home2/tiafivtw/public_html/davidgmorgan.com/wp-content/plugins/easy_installer/ioa_hooks.php:9) in /home2/tiafivtw/public_html/davidgmorgan.com/wp-content/plugins/t2gconnectorclient/easy_installer/ioa_hooks.php on line 10

Could you please send me an updated wp-content/plugins/t2gconnectorclient/inc/_t2gconnector_admin_dashboard.php file and i will upload it to my ftp?

You have my email address

[themes2go]

Hello Dave,
first of all, I just want to alert that we are switching to a new server, so the forum may be down in few minutes, or the answer may disappear, but we will restore the situation super fast.

back to your case:

1: I need a screenshot of the Plugins page please

2: The plugin is not required unless you don’t need to display maps. By the way we use this plugin in other 3 themes for a total of about 4000 installs and is very strange that you are experiencing this issue unless there is any plugin interferring or something else is happening.

Please try in this way:
A. Go in the settings of the QT Places
B. Enable all the post types
C. post a screenshot of the shortcode in your page editor: I need to see the parameters you are using because 99% the problem is here.
D. If you are not using a shortcode to display the map, I need please the link of the page where this is happening.

Please send as many screenshot as you can, this is the only way we can get to the end of your issue. We recommend using the free site imgur.com to upload your screenshots.

It’s also necessary, if public, the URL of your site to make a proper diagnosis.
Thank you and speak soon
Igor

• This reply was modified 7 years, 2 months ago by themes2go.

[themes2go]

About the issue 1 ( the plugin) for the error you have to disable any “demo content” plugin. The code change was to disable the function of demo importing, NOT to fix the code error. The code error happens because you have another plugin conflicting.

I’m copying and pasting the correct procedure from the first answer:

1) This error happens because you have a previous version of a demo content installer plugin. We recently switched our demo installation function to theme dashboard, and theme dashboard ALREADY CONTAINS the previous version of the demo installer plugin.

Thanks

[DGM888]

Hi Guys,

I’m going to do a complete re-install —– shall I use the same demo package that I downloaded, or is there an updated version?

Kind Regards

Dave M

[themes2go]

Hi Dave,
probably re-installing from scratch is the best choice.
First of all download the latest version of the theme on Themeforest. If you’re already signed id go this page: https://themeforest.net/downloads

Next, you can follow this 2 minutes video tutorial about installing the theme and installing demo contents.

https://www.youtube.com/watch?v=3le8M5oZN7U

Let me know how it goes.

Andrea

[DGM888]

Hi Guys,

Good news – I have done a re-install and the TG2 plugin has activated 🙂

The only part that has not worked is importing the demo – When I click to import the demo, this following error appears

ERROR 500 – INTERNAL SERVER ERROR

Please advise

Kind Regards

Dave M

[themes2go]

Hi Dave!
At this point, it seems clear to be a server error.
Would you kindly tell me what server and PHP version is running on your hosting?

Thanks,
Andrea

[DGM888]

Hi Guys,

You are correct – it’s taken a few days yet after much technical conversations with my web-host, they have upgraded both the PHP and Cpanel……. I have re-inatlled the them and it’s awesome …

I have not yet played around with Q Places, though I expect it will be good now

Thanks guys

Kind Regards

Dave M

[themes2go]

Hi Dave and thank you very much for your feedback, I’m happy that it was solved 😉 If you need anything else please get in touch with us!
About Google Maps, as key points to remember is:
1) Do not just generte the key, please remember also to ACTIVATE the api for your use. Activation is done via a button you can see in the top part of the Google Maps Api panel, there is a small white “Activate” button that is not easy to see, that’s why I’m focusing on this.

2) Domain: please start without any domain restriction, is very hard that someone uses your api key, but you can test your site first and add the domain to your api key panel on Google later on.

3) Remember to add the domain as *.youtdomain.something/* and yourdomain.something/*

The * is very important otherwise it only works in the homepage.

Also, I’d like please to ask you, if possible, to help us with a product rating here:

https://themeforest.net/downloads

We are a small team of developers and ratings are very important to maintain the product and provide updates and support, so we would be very happy if you can invest 20 seconds for this, thank you very much 😉

Wish you a nice day!
Igor

[DGM888]

Thanks guys …. I will follow this advice …

p.s. I left you an honest review

Kind Regards

Dave M

[themes2go]

Thank you so much! If you need anything else please let us know 😉
Regards
Igor