Theme Core Plugin Installation Error

[uptocodeteam]

I check marked the box and pressed install for the Theme Core Plugin and received this error. Please advise.

The installation and activation process is starting. This process may take a while on some hosts, so please be patient.

Installing and Activating Plugin Theme Core Plugin (1/1)
Downloading installation package from http://www.themes2go.xyz/plugins_repo/vlogger/vlogger-20200401-MysTiC/ttg-core-1.2.9.zip…
An error occurred while installing Theme Core Plugin: Download failed. Not Found.

[themes2go]

Hello and thanks for reaching us.
Andrea here from Themes2go Customer Support.

In order to fix the issue, just download and install the latest version of the theme from Themeforest and perform the installation procedure again.

If you need support on how to update the theme, you can read our page manual here: http://themes2go.xyz/manuals/vlogger/knowledge-base/how-to-update-the-theme/

If you have any other issues feel free to reply me back below 🙂
Best,

Andrea

[uptocodeteam]

Still does not work. I have the most up to date version of the theme installed.

This is the message.

Downloading installation package from http://www.themes2go.xyz/plugins_repo/vlogger/vlogger-20200401-MysTiC/ttg-core-1.2.9.zip…

Download failed. Not Found

Plugin not activated. A higher version of Theme Core Plugin is needed for this theme. Please update the plugin.

Can you just send me theme core plugin mentioned above ?

[uptocodeteam]

Still does not work. I have the most up to date version of the theme installed.

Can you just send me theme core plugin mentioned above ?

[themes2go]

Hello sir,

I think you are not updating our TTG Core plugin properly because the latest version of the plugin is 1.3.1 and your installation is trying to install the 1.2.9 version.

In order to update the plugin just access to your backend, make sure you have the latest version of the theme installated, click on the top left corner on Vlogger, then Plugins.

https://imgur.com/jbrOimn

Scroll down the page and you should see the plugins list to be updated.

This will fix your issue and also will allow to work with WordPress 5.5 without any hassle.

If even after this the issue persist, link us your website so we check and debug the issue 🙂

Just keep me posted on that.

Best,
Andrea

• This reply was modified 4 years, 2 months ago by themes2go.

[uptocodeteam]

It worked! Thank you

[themes2go]

Glad to hear it! 🙂