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Hi, I currently have a problem with the theme which is the fact that when I want to change a tab of an article under the “tutorial” template, it opens a new window instead of directly making the change on the current page.
Hello MiuxreL,
thanks for writing in. Andrea here from Themes2go Customer Support.
This is something unusual and I need to check it. Could you please send me your website URL?Thanks,
AndreaDear Mixurel, thank you for the URL. I’m Igor from Themes2go, the developer of Vlogger, and I just gave a look at your website.
Actually, I must say as general overall website advise, that your website is really very heavy, because of very heavy images, and of a lot of extra plugins you installed.
When installing so many plugins, the performance crushes, and you raise the chances of conflicts with the native theme and plugin components.
The pages takes about 2 minutes to load (consider I have here a 1.2GB internet connection) which means that the server is not probably a super performing one, so I’d suggest as well to go for some faster hosting.
That said, I have been looking for a page with tabs, but I can’t find one, so please would you be so kind to point us to the page with the problem?
Even a test one would be useful.
Thanks- This reply was modified 6 years, 3 months ago by themes2go.
After repeated tests, I came to the conclusion that the speed issue may not be caused totally by the amount of plugins which still is high, but from server problems, as sometimes it loads fast.
This can be a problem caused by plugins too.Just to let you know, sometimes your server is totally down
https://imgur.com/a/UTtxypcAbout the tabs, my collegue suggests that you are meaning the tutorial tabs.
They indeed act strange, but this problem does NOT come from the theme or our plugins.It is for sure some extra plugin you have causing this, and most certainly the Visual Composer (Mega addons probably). You should try disabling them and find which is giving you hassle.
regards
igor
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