Videos not playing/showing in header

[ChrisAvs]

Hi there guys,

I have an issue where no videos that I embed are being picked up.

This is the YouTube link I’m trying to use. I’m simply pasting this at the top of my post.
https://www.youtube.com/watch?v=MObXqFv530E

Here is my Posy:
https://infoagentre.com.au/how-much-does-it-cost-to-sell-a-house-in-sydney-and-nsw/

I’ve tried with both youtube and vimeo links and nothing is working.

Video settings are set to auto-detect video posts and add video header for video post formats.

Video length is set and embed successfully hidden.

Demo pages also don’t seem to be working:
https://infoagentre.com.au/traveling-to-america-new-esta-registration-mandated-january-2009/

[themes2go]

Hi Chris,
as you know we are following your case via private thread.

Best,
Andrea

[theclasswar]

I bet you are using Safari. I was having this same problem and realized when I used Chome it was working. Something is stoping the website from working properly with Safari. I am using Version 16.3 (17614.4.6.11.6, 17614) of Safari.

[themes2go]

Hello theclasswar,

this issue wasn’t related with Safari and has been fixed on a private thread.

Have a nice day,
Andrea

[waradmin]

A private thread? Why? This is an issue seems to be affecting a few people, as well as myself? Can the solution to what the issue was at least be shared?

[themes2go]

Hello waradmin,
in order to help you with your request I would need:
– your wp-admin url
– admin user
– admin password

Please send a message to themes2go@gmail.com including them.

Once received our team will check your website and look for a fix.
Thanks,

Andrea

• This reply was modified 1 year, 2 months ago by themes2go.