IMPORTANT NEWS

TIME FOR A BOOST!

We are launching a faster, easier and more efficient helpdesk website. This means that you can't open new tickets here, but we are still answering to the open cases.

You can already use the new helpdesk!

To login you need only your Envato account, no complex registration or purchase codes required anymore!

GO TO THE NEW SUPPORT

Forum Replies Created

6 years, 11 months ago BorisKLIS
Participant

I see that somebody from your side try few things on site, and try to reset theme or something, but nothing happend yet about that social icon in top right corner. What shall i do ? To try all over again from start or ?

in reply to: Social network profiles problem

6 years, 11 months ago BorisKLIS
Participant

I did it but it doesn’t work. I will provide you username and password of WordPress, just to check out what is problem.

I will use this page https://www.themes2go.xyz/helpdesk/email-support/.

in reply to: Social network profiles problem
6 years, 11 months ago BorisKLIS
Participant
http://spiritualinitiator.me/
password *****

https://snag.gy/rfeELc.jpg
https://snag.gy/QRoW0Y.jpg
https://snag.gy/Lu8n1f.jpg
- This reply was modified 6 years, 11 months ago by themes2go.
in reply to: Social network profiles problem
6 years, 11 months ago BorisKLIS
Participant
Can i provide you here access data for dashboard to look out ? Is it secure ? Or you can give me some email to send you access data (login parameters).

http://spiritualinitiator.me/
password: *****
- This reply was modified 6 years, 11 months ago by themes2go.
in reply to: Social network profiles problem

Viewing 4 posts - 1 through 4 (of 4 total)