Michael's Replies

[Michael]

Update:
it seems that I have figured it out. I deleted 1 sub links from “CATEGORIES” and the problem went away. When I added it back again, the glitch returned. Is there a set limit for subs? I need 16 but it seems like 15 is the limit without experiencing the issue.

[Michael]

your question, “Have you tried add another link to your navigation as parent level? Does it glitch?”

Yes I did. I just added “VIDEO SERIES” to the menu and it does not glitch. However, if I move this new link closest to the “CATEGORIES’ link, it does glitch. It seems like whichever one is closest to “CATEGORIES”, it will glitch.

• This reply was modified 5 years, 7 months ago by Michael.

[Michael]

Sure thing, here is a screenshot. I can also give access if you provide me with an email address. Thank you

• This reply was modified 5 years, 7 months ago by Michael.

[Michael]

Hello, thanks for the response. I tried like you said, deleted the cache and deactivated the plugin but the issue still exists.

[Michael]

Hi Andrea, Absolutely no problems on YouTube. So I understand it may just be an issue with IOS
Thank you

• This reply was modified 5 years, 10 months ago by Michael.

[Michael]

I contacted my hosting company and they dont see any issues with the server. They suggested it might have something to do with the template.

One thing that I noticed: (IOS only)
When you choose a short video, the delay is minimal (about 2 seconds delay to play a 9 minute video).
When you choose one of my long videos, the delay is long (about 31 second delay to play an 11 hour video)

short video: https://lihomepro.com/dry-wall-ceiling-repair-time-lapse-2/

long video: https://lihomepro.com/modern-kitchen-remodel-time-lapse-vaulted-ceiling-mosaic-tile-led-lighting-granite-and-stainless-steel-appliances/

Thank you

• This reply was modified 5 years, 10 months ago by Michael.

[Michael]

your demo actually works on my phone so possibly it is a hosting issue. I will check with them ans see. Thank you

[Michael]

Solved as per your instructions. Thank you very much!

[Michael]

Problem solved 100%
Thank you again!

[Michael]

I think I figured it out. When I watched your video, I noticed that you pasted the youtube url directly into the body (which works).
I was clicking “add media” and “insert from url” which inserts the video however, It will not play, and that seemed to be my issue. I hope you are aware of this.
Thank you, Mike

[Michael]

Hello, By default, the permalink setting was set to Custom Structure. I changed it as per your youtube video to Post name. However no changes though. I tried as you suggested and created a new test post too. I did look over all suggestions but still cant seem to pin point the issue. I tried reaching out to the installer of the theme however they advised me to inquire with you.
Thank you

[Michael]

Hmm, I followed your instructions and I think possibly either Im doing something wrong or theres an issue with my hosting. When I click a video at the home header, it looks like the video wants to open but the play button just flashes a bit. Strange.
Anyway, I just set my site live tonight so I thought it was best to reach out since it can now be seen.
I’ve enabled, “auto video post detect” and “add video header for post video formats”
Thank you

lihomepro.com

[Michael]

Oh wow, auto play as an option too. Awesome!!
Thanks for the quick response, Mike