IMPORTANT NEWS

TIME FOR A BOOST!

We are launching a faster, easier and more efficient helpdesk website. This means that you can't open new tickets here, but we are still answering to the open cases.

You can already use the new helpdesk!

To login you need only your Envato account, no complex registration or purchase codes required anymore!

GO TO THE NEW SUPPORT

Forum Replies Created

6 years, 7 months ago Nothingman79
Participant

Thank you, Igor.
You are right – some graphic details are a bit off, but at least the “country” issue at the checkout seems to be working.
Thank you for your help – I’m going to email all the people who were in touch over the last while to see can they now register

in reply to: Problem at Checkout

6 years, 7 months ago Nothingman79
Participant

Is this happening since the Vlogger update? I have tried to roll back Woocommerce and it still doesn’t work…
Can you not roll back the version? Seriously being slaughtered by potential customers not able to buy anything on the website…I’m a sitting duck!

in reply to: Problem at Checkout

6 years, 7 months ago Nothingman79
Participant

https://acuvlog.ie/product/sarahbudd2018/

and

https://acuvlog.ie/product/lornebrown2019/

are both for sale now.
I can create a new product (free) so you can test it?

in reply to: Problem at Checkout

6 years, 7 months ago Nothingman79
Participant

Ok, thank you for letting me know Andrea.

And in the meantime, what is the solution? I have people wanting to register for courses and I have no revenue coming in…the emails are flying in and people are getting annoyed at me…

in reply to: Problem at Checkout

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