seanbfl's Replies

[seanbfl]

Hi Andrea,

I have two questions:

1. Is there a way to change/modify the “Brackets” [ ] to a different symbol/character that is used throughout the Theme? If not, is there a way to remove the brackets?

2. Can I use a different page builder OTHER THAN WP Bakery to create pages/build my website/modify existing pages, and that will work well/smoothly and WON’T cause conflicts with this Theme? e.g. Cornerstone, Thrive Page Builder, or even Elementor?

WP Bakery is the worst of the page builders. So being able to use any other page builder would be super helpful.

Thanks for your time!

– Sean

[seanbfl]

So far, so good. Looks great!
Thank you for your assistance and quick turnaround on the installation!
Much appreciated!

Cheers.
Sean

[seanbfl]

This is getting a bit ridiculous and making the process to install the demo content even longer and more painful. It’s indicative of the problem I had installing the demo content. Even worse, we seem to be in a 12-hour opposite time zone each other. Where are you located?

If the message isn’t received and you’re not able to install the account, within the next 24 hours, I will be requesting a refund.

I just sent the email and credentials again from my Gmail account – Sean GM <fleck10@gmail.com>

Please let me know if/when you receive the email.

Thanks.
Sean

[seanbfl]

Email Subject Line is: Sean Brennan – Life Coach Theme Installation

Thanks!

[seanbfl]

Hi Andrea,

I just checked.
The email was sent to themes2go@gmail.com, yesterday (8/4) at 3 PM EST.

I will resend it now to themes2go@gmail.com

If you still don’t receive the email within the next few hours, please let me know.

Thanks,
Sean

[seanbfl]

An email with information was sent.

Thanks!

[seanbfl]

Also, I am not a developer and do not plan/will not make custom changes to the theme. At most, I will change the text, images, and color scheme in the theme Settings. So, if the installation of the child theme isn’t necessary, please do not install it.

Again, once you confirm that any credentials that I provide in this message will be Private, I’ll send you my login information and give you permission to proceed.

Thank you.

[seanbfl]

Hi Andrea,

Will the log-in information I post here/in this message be confidential?
I’m asking because I don’t see an option to send a Private message.

Once you confirm my message will be Private, I’ll send you my log in information.

Thanks!
Sean

[seanbfl]

Hi Andrea,

Thanks for getting back to me. Yes, I discovered where to submit a Support Ticket. But it took me about 15 minutes to find the place to do it. But I’ll save time and headaches and not get into the details or provide several recommendations of how that process can be improved.

Rather, I’ll focus on the main problem I encountered… I couldn’t install the Demo Content without getting the error messages.

– Prior to my first attempt at installing the Demo Content, I watched the installation video and read all the documentation.

– After receiving the error messages shown in my original message, I then went back and deactivated any plugins that may conflict with the installation. I also changed any existing pages I had, into Draft Mode.

– After a second attempt at installing the Demo content, a few posts, and a few archives (blog and podcast) pages were imported. But the Homepage example, content on the Hompage, and several other pages were not imported. Rather, there was a partial import of some of the pages and assets, and the imported Homepage appeared with random, shortcode error messages. None of which I was able to fix after trying for several hours. Unfortunately, I didn’t take screenshots of those pages with the partial install and shortcakes and error messages. I really wish I had!

So, after several hours of trying to fix the problem, and seeking advice from a more experienced web dev, I gave up in frustration.

Bottom line, I followed the steps in the video, and I couldn’t install the demo content without getting the error messages.

If the problem persists or if a proper installation of the theme with the demo content can’t be corrected, I will have to ask for a refund.

I’m happy to provide you with my WP credentials via a private message if you want to try the installation yourself and see if you encounter the same issues I did. Would that be possible?

Thanks for your time.
Sean