themes2go's Replies

[themes2go]

Hello!
Unfortunately, no magic here, only code 😀
It appears when the video is part of a serie.
You can delete lines 27 > 31 in template-video.php

if ( shortcode_exists( 'vlogger-videocarousel' ) ) {
				echo do_shortcode('[vlogger-videocarousel serie_id="'.esc_html( get_query_var("vlogger_serie_in", null) ).'" current_video_id="'.get_the_id().'"]' );
			}

put your custom template in the child theme after the customization is done.
regards

[themes2go]

Hi,
This is a custom template which re-elabotates the content.
If you want your plugin to work, you will loose the possibility to hide the videos from the content.

Once you are aware of this, you cna replace in template-tutorial.php line 126 with the_content(); where you see echo wpautop (do_shortcode($content));

[themes2go]

1) header image: this requires some coding, it would be a bit out of the support terms so I can’t give you a file “ready to go” but you can put some code in the functions.php of the child theme to change this.

Please put this code at the end of the child theme’s functions.php

function vlogger_header_image_url($id = null, $print = true) {
	$image_url = get_theme_mod( 'vlogger_header_backgroundimage', '' );
	if($image_url){
		if($print){
			echo esc_url($image_url);
		} else {
			return esc_url($image_url);
		}
	}
	return false;
}

2) There is no such template, you can choose between the etmplate you are using and the grid template which is like this: http://themes2go.xyz/demos/vlogger/vlogger-food/blog-grid/

To change template, you can use the dropdown in the page settings (even thou I think you know this already).

If you want to make a custom teplate, youn can copy an archive file to the child theme (like archive.php), then in the header of the file copy the Template Name from another template, for example from Archive Grid, remember to change the name.

In your new archive.php which you can call archive-custom.php, you need to change the HTML between lines 118 and 137 in order to add a new ROW container and change the “col s12” to a “col s12 m6 qt-spacer-s”. Then change the template to the small one

get_template_part ( 'phpincludes/part-archive-item-large' );

get_template_part ( 'phpincludes/part-archive-item-medium' );

Please notice that this is a complex change, and code customizations like this one are not part of the support service so I can help you till here, but you need to put some work in it.

Thanks

[themes2go]

Nice!
I am going to close this ticket.

All the best,

Andrea

[themes2go]

Hello!
You should upload your ads.txt file on the root of your server with an FTP client.
Credentials should be sent from your hosting provider.
Once there, you have to simply drag and drop the file on the root of your server and you will be ready to go.

A good free solution is Filezilla, check the video below
https://www.youtube.com/watch?v=rUNQphoGVwQ

Have a nice day,
Andrea

[themes2go]

Nice!
I am going to close this topic.

All the best,
Andrea

[themes2go]

Hello,
if you want the same look of the homepage’s header you can edit the page in “Classic Mode” (button is positioned on the top-left of the page) and copy this snippet of code:

[vc_row video_bg="yes" video_bg_url="https://www.youtube.com/watch?v=5SgyFaBS7WI" css_animation="fadeIn" css=".vc_custom_1503149625259{margin-top: 0px !important;padding-top: 0px !important;background-image: url(https://themes2go.xyz/demos/vlogger/youtuber/wp-content/uploads/2017/07/vlogger-header-mobile.jpg?id=1646) !important;}" el_id="Header"][vc_column css_animation="fadeIn" el_class="qt-center" css=".vc_custom_1503132803142{margin-top: 0px !important;padding-top: 0px !important;}"][vc_row_inner css=".vc_custom_1503132851965{margin-top: 0px !important;padding-top: 20% !important;padding-right: 5% !important;padding-bottom: 20% !important;padding-left: 5% !important;background-color: rgba(0,0,0,0.2) !important;*background-color: rgb(0,0,0) !important;}"][vc_column_inner][vc_column_text css_animation="none"]

Travelling is my Biggest Passion
[/vc_column_text][vc_column_text css_animation="none"]

I WANT TO TRAVEL THE WORLD AND NEVER COME BACK
[/vc_column_text][vlogger-button text="Follow my Journey" link="http://themes2go.xyz/demos/vlogger/youtuber/all-series/" size="qt-btn-xl" style="qt-btn-primary" alignment="aligncenter"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

Then switch back to “Backend editor” and you should have the same row of the header.

You can also try to set the “Full height” option in the row settings:

https://imgur.com/a/3zPgUjH

Lastly, instead of adding spacers you can simply add padding in the “Design Option” tab: you can set it via percentage (e.g. 10%) or pixel (e.g. 50px).

Hope this can help you.
Andrea

[themes2go]

Hi,
if you experience some issue with this shortcode (for example double video player) try this:

[video width="1280" height="720" mp4="https://s3.amazonaws.com/sohn/All+Finished+Videos/BubbleHash.mp4"][/video]

Keep me posted on that.
Have a good day,

Andrea

[themes2go]

Hi,
try to choose the “Page Fullwidth Template” and it should work 😉

https://imgur.com/a/td7fZf6

Andrea

• This reply was modified 6 years, 5 months ago by themes2go.

[themes2go]

Hi, in fact you are right the 2 things are not connected at all.
What you want to do is to create a page, set visual composer page template and then create a row with a video background.
Importing videos is instead to create video posts, not pages 😉

[themes2go]

Hello!
For cloud videos, there is no oEmbed, so you need to use the video shortcode, like this:

[video src="https://s3.amazonaws.com/sohn/All+Finished+Videos/BubbleHash.mp4"]

[themes2go]

Nello @nomadsrtw, Igor here, I just made some tests with the mailchimp widget and it works fine.
There is something important to keep in mind while using it:

1) Using the free version, you can only create 1 form template
2) If you use the form template provided by our demos, it’s made to stay in a row and not in a widget. You can edit the form in the Mailchimp form settings (more info https://wordpress.org/plugins/mailchimp-for-wp/)
Please look at this example that works in the widgets too: https://d.pr/free/i/Svb9lq
3) If you need to put the forms in multiple places like sidebar and contents, and you are limited by the HTML structure, you have 3 possibilities:

A) easier: purchase a license of the mailchimp plugin, and make multiple forms

B) find a second plugin to manage other forms, there are many free ones
https://wordpress.org/search/mailchimp#gsc.tab=0&gsc.q=mailchimp&gsc.sort=

C) Use the same form structure in widgets too, but of course the design requires lower expectations at it would require to use the same piece of code for multiple areas. In this case, the code provided in the example above will fit your needs.

I hope the solution can help you witht he project, if you need more help please let me know

regards
Igor

[themes2go]

Hello, i’m sorry for the late reply but it seems we are on different time zones.
If you encounter 404 errors again, as normal practice in WordPress with custom post types, next time you could fix by going in settings > permalinks and click save, as sometimes URLS are cached and causes this problem with new themes.
regards
Igor

[themes2go]

Hello,
thanks for your feedback. Our developers will provide a fix as soon as possible.
I’ll keep you posted.

Andrea

[themes2go]

Hello,
as I can see the shortcode does not have enough space. Not all the combinations of settings could work on all shortcode and that is the case.
I suggest you switch to another shortcode, for example the post grid one. I recommend you going with two items for a single row.

Hope this can help you,
all the best.

Andrea

[themes2go]

Hello,
scripts are recommended to be added to the footer or sometimes in the header.
What kind of error does it display?
You can add custom code to header.php or footer.php via child theme, otherwise you can achieve it installing a plugin like this https://wordpress.org/plugins/insert-headers-and-footers/ and paste the script in the text fields.

Thanks,
Andrea

[themes2go]

Ok, I am going to close this topic.

[themes2go]

Nice!

[themes2go]

Hello ogthugs,
thanks for writing in. Andrea here from Themes2go Customer Support.
I’ve just split the topic to a new one.
Before excluding code bugs, can you please send me one your video URL from Amazon S3?

Thanks,
Andrea

[themes2go]

Hello!
1) The homepage is not a POST, is a PAGE totally built with WP Bakery Page Builder. On POST template, you can’t add a video header background.

3) I’ve just tried again on a fresh demo installation and it works fine. I think it could be some third-party plugin you installed that interferes with Page Builder.
Try to de-activate all the plugins except WP Bakery Page Builder and try it again.

5) What you see is the fallback image for mobile devices that come with the travel demo. In order to remove or delete it, you should edit the row containing the video, then click on “Design Option” and here you can proceed with your customizations.

Have a good day,
Andrea

[themes2go]

Hello Rafael, thanks for finding the issue, we will look for a browser-specific solution. Anyway don’t worry too much, Edge is used by about 0.08% of the people

https://caniuse.com/usage-table

Basically nobody uses explorer and edge anymore, this indeed for the many many representation errors of the browsers which are not able to correctly display modern websites.

[themes2go]

Glad it works!
Have a great day you too!

[themes2go]

Hello! The answer is in the official page composer manual 😉

https://wpbakery.com/video-academy/drag-element-change-order-wpbakery-page-builder-wordpress/

[themes2go]

Hello,
even though I can’t check the issue on your website (maintenance mode is active and another your ticket including the same question has already received an answer: https://www.themes2go.xyz/helpdesk/forums/topic/video-format-post-issues/) I can’t tell you why it doesn’t work.

Have you tried another plugin yet?

Thanks,
Andrea

[themes2go]

Hello!
Even though I can’t access to your website due to maintenance mode active I try to give you some answers:

1) Currently, you can’t autoplay videos without audio. Video background in homepage is managed via WP Bakery (formerly Visual Composer) and it’s set as video background that are muted my default.

2) Can’t check your website

3) Sure, you need to enable frontend editor for posts. You can set it by going on your backend -> WpBakery Page Builder -> Role Manager -> Post Types. Here you can enable the frontend editor for posts:

https://imgur.com/a/CWjGh3R

4) Can’t check your website

Have a good day,
Andrea

[themes2go]

Hello,
I can’t check your website, it seems maintenance mode is set to on.

[themes2go]

Hello!
You can translate the strings you want with a software called Poedit (http://themes2go.xyz/manuals/vlogger/knowledge-base/translating-the-theme/) or use a third-party plugin like Loco Translate (https://wordpress.org/plugins/loco-translate/).

Have a good day,
Andrea

[themes2go]

You ‘re welcome 😉

[themes2go]

Hi!
You can edit the strings you want with Poedit (http://themes2go.xyz/manuals/vlogger/knowledge-base/translating-the-theme/) or third-party plugins like Loco Translate (https://wordpress.org/plugins/loco-translate/).

I’ve just done a quick try and this is the result: https://imgur.com/a/uIjo8nV

Andrea

[themes2go]

Hello Dante78,
thanks for your kind words. Andrea here from Themes2go Customer Support.
In order to have your website multilingual, you can go for a third-party plugin called WPML https://wpml.org/. By the way, there are plenty of alternatives on WordPress repository.

I’ve done a little search for you:

• http://www.wpbeginner.com/beginners-guide/how-to-easily-create-a-multilingual-wordpress-site/
• http://wplang.org/translation-plugins-languages/

Anyway, as WPML and other multilingual plugins are not part of our product, and the theme doesn’t offer “native” support for these plugins, you have to check out their documentation and rely on their support to achieve what you need.

Hope this can help you.
Have a good day,

Andrea