Forum Replies Created
-
Hello fearlesvixen09,
Visual Composer frontend is disabled by purpose as it doesn’t support the custom components added by our theme. By the way, if you need some help editing your pages feel free to ask me.The lower part of the page, called footer, can be edited by going via your WordPress backend and then Appearance -> Widget -> Footer Sidebar
Please see the images as reference.
I’m looking forward to assist you,
Andrea
in reply to: Front End EditorHello websupportpls,
this issue is related with the other one posted here:
https://www.themes2go.xyz/helpdesk/forums/topic/php-error-undefined-function-in-t2g/It seems most probably connected with your server configuration as you are missing critical PHP functions and it seems there is a misconfiguration or error in the file loading basic process. Please let me know model and version of your server. Are you sure you are not on a Windows server?
As reference have a look at this requirement page of theme’s manual:
http://www.themes2go.xyz/manuals/lifecoach/knowledge-base/requirements/All the best,
Andrea
in reply to: Plugin could not be activatedHello websupportpls,
your issue seems most probably connected with your server configuration as you are missing critical PHP functions and it seems there is a misconfiguration or error in the file loading basic process. Please let me know model and version of your server. Are you sure you are not on a Windows server?As reference have a look at this requirement page of theme’s manual:
http://www.themes2go.xyz/manuals/lifecoach/knowledge-base/requirements/I’m looking forward to assist you,
Andrea
in reply to: PHP Error undefined function in t2gVery good thanks for your feedback!
in reply to: Pause video on homepageHello pellahosting,
we will improve the functionality in the next theme release, please give us some time. FOr the moment, is highly recommended to add a first item using “custom link” and linking to
#!
Then you can add underneat it the original “tier 1” item and all the others.That’s a etmporary solution, we will come back to you with a more versatile menu behavior as soon as possible.
Thanks and best regards
Igorin reply to: Mobile MenuHello, I’m Igor, developer here at T2G.
Actually video backgrounds in the theme are managed entirely by Visual Composer, and actually they offer no support for advanced play/loop/pause/volume.
Probably there are some plugins out there to add control over this, but actually the theme doesn’t add or remove any functionality regarding your needs.
I’m sorry but we can provide you full support about theme code/usage or plugins usage, but adding custom functionalities to visual composer is something pretty far from the service we are able to provide, because this plugin is developer from WP Bakery.I think the fastest solution for your request is to check for a complementary plugin, as even getting a Personal License for VG to ask them directly won’t lead to any result, they never provide code customizations or advanced answers like these.
I know for sure any extra playback parameter is stripped from the video URl, so technically the simple control you would like is inhibited by the Visual Composer behavior.
Unfortunately I have no suggestions for you regarding that plugin, sorry.
Best regards
Igorin reply to: Pause video on homepageHello Evan and Katelyn, I’m Igor, the developer, nice to meet you :).
I love the style of your channels and I’m now going to give you not only the solution but also a general guideline useful for further small changes like this.As you probably already noticed, the template files of the theme are divided in 2 levels:
Tier 1: the main single pages and archive pages, in the root of theme directory
Tier 2: the smaller template parts, loaded by the first ones, which are all in the folder /phpincludes.You will find the name of the demplates kind of descriptive about their features.
As general idea, you can override main tempalte files or the included template parts by placing a copy of the file in the child theme folder.
If you want to override a file in the /phpincludes folder, you have to create a /popincludes folrer in vlogger-child.In this way, you can customize your template parts, like I’m going to explain below, and place it in vlogger-child/phpincludes, in this way the custom file will be safe while updating the theme.
THE IMAGE SIZE:
Regarding this, you can customize it by editing each one of the template parts you want to use, by looking for a function called “the_post_thumbnail_url” inside of each template file.As theme trick, you can know the name of the template file by checking the class of the elements, to make it easier if you want to edit any detail:
In your case, please edit
vlogger/phpincludes/part-archive-item-video.php
and replace this
the_post_thumbnail_url( 'medium' );with this
the_post_thumbnail_url( 'large' );Then please remember to save a copy in the child theme /phpincludes subdir.
— a note about the size —
Actually “medium” is the default to save performance, as my collegue explained, in case of large grids of items. Please remember that setting all the templates on large may result in a slower page loading time, so I’d recommend doing it only where it’s needed 😉
Thank very much for your time, I hope that my explanation was clear enough otherwise please let me know.
Looking forward for your feedback 😉
And thanks for the rating too!Regards
IgorPS. Sorry for the late reply, we just had a baby 3 days ago, so these days I don’t have so much time to spend at the computer. Sorry for this, usually we provide a much faster support 😀
in reply to: Customizing home page headerHello pellahosting,
thanks for writing us.
Currently the behavior of the parent link is to open the dropdown and not to open a link. By the way I’ll get an opinion from our developers and see how to fix it for you.
I’ll keep you posted.All the best,
Andreain reply to: Mobile MenuHello 20 units,
the HTML version is provided with fewer features of the WordPress version. I am sorry that you are disappointed, and if you are not satisfied with our theme you can take into consideration switching to the WordPress version to get all the features or ask for a refund.By the way, I’ll put together this with your other issue and discuss with the team to find a spot in our schedule and fix them.
All the best,
Andreain reply to: Video play button on HTML TemplateHello 20units!
We are going to meet this afternoon with our team and we’ll schedule it and we’ll try to fix your issue as soon as possible.We put our efforts to make any clients satisfied but please consider that we have lots of themes to maintain and develop, all fully scheduled.
By the way, if you are under pressure and your time is running out and you cannot wait for the fix I can suggest you consider the WordPress version or maybe asking for a refund.
I’ll keep you posted,
Andrea
Hello!
Woocommerce integration is going to be scheduled on our roadmap for the next months. As I see you did a great job by yourself. In order to make it default as you want to try adding “qt-container” as follow<?php post_class("qt-container qt-main qt-paper"); ?>This should work for you.
Keep me updated about it.Andrea
in reply to: WooCommerce supportHello michaelD,
thanks for writing us. It seems to be very strange because if you see all the options in our Theme’s panel you should see the demos.Did you try to reinstall all from scratch yet?
Try to follow this 2 minute tutorial, maybe something during the installation procedure went wrong.https://www.youtube.com/watch?v=3le8M5oZN7U
If even this didn’t work, try reading this page and see if your server fits the requirements.
http://www.themes2go.xyz/manuals/lifecoach/knowledge-base/requirements/
I’m looking forward to assist you,
Andreain reply to: Demo doesn’t load/ installHello!
Post grid pulls a low-resolution thumbnail by default because there could be lots of thumbs to load affecting the overall performance of the website.
By the way, it’s a quite simple fix: I’ll talk with the developers so we can decide to implement this setting in Post Grid shortcode in next theme’s update (few days) or I’ll suggest you where to edit in the code.I’ll keep you posted,
Andrea
-
This reply was modified 7 years, 1 month ago by
themes2go.
in reply to: Customizing home page headerHello,
this issue does not come from our theme but via Visual Composer default row setting that doesn’t allow to stop looping or doing other stuff with background videos.
By the way, before writing code, I ask to Visual Composer support to come up with a solution. As I receive an answer I’ll write you back.Bye,
Andreain reply to: Pause video on homepageLet me talk with our developers and I’ll get you an idea of when it could be ready.
Andrea
Hello 20units,
thanks for writing us. The HTML version includes only the “Tutorial Template” as shown in the demo. Currently, it is not provided with a “Single Video” template like the example you linked above.It’s not only about removing elements in the code, there is some JS stuff to implement in order to get the result you need.
By the way, we can schedule it on the next update and when ready I’ll write you back here.If you need more support feel free to reply below,
thanks.Andrea
Hello stravelakis,
thanks for the hint! Currently this feature it’s not scheduled on our themes’s roadmap, but if other users will ask for the same future we surely take it in consideration for next updates.All the best,
Andreain reply to: An idea for a future updateHello websupportpls,
could you be more precise please? The video you set on the homepage is included as a background of Visual Composer rows?Thanks,
Andreain reply to: Pause video on homepageHello evanandkatelyn,
your website looks very nice! Congrats!
I see you’ve just resolved your issue by yourself. Nice!
If you need more support feel free to ask me.All the best,
Andreain reply to: Customizing home page headerHello,
in order to remove the left and right sidebar just switch the template in your page setting to “Full Width Boxed”.
For the second part of your question, I don’t understand well but you can try to set the image as the featured image of your page.I’m looking forward to assist you.
Bye,
Andreain reply to: Remove sidebarsHello,
first of all: did you setup QTPlaces plugin yet?Please go in Settings > QT Places. It will ask you to add a Google Maps API key, there is a link pointing you at the Google API page.
Please login with any Google account (like Gmail) and follow the instructions.
Please remember to “activate” the api for maps (you’ll see at a point the “Activate” button at the top of the screen.Then use your API key in the plugin settings to start using the QT Places plugin.
It may require up to 15 minutes for the api key to start working (this is how google works) so if everything is correctly configured you may try to wait a bit and retry.If still doesn’t work, something isn’t correctly configured in your Google API key.
In this case, please send us screenshots of ALL the passages you do to create the API key from your account, so we can see what’s wrong. Remove any domain limitation, be sure to activate the key (not only generate it) and read all the explanation provided on the Google API page, as there may be details you are missing.All the best,
Andrea
in reply to: Map problemYes, it is. You should look at the row that includes the Hero Titles.
in reply to: Change Text ColourHello,
you can easily invert the colors by editing the Visual Composer row with your titles and selecting “Negative colors” as shown in the image:Have a good day,
Andreain reply to: Change Text ColourHi Rokki, I think that in this case it may be because you have actived “vertically centered” in the row settings. Please edit the row containing the title, and you will see a dropdown “alignment”. You can set different values there, so that it won’t try to center it anymore and you can move it manually.
Thanks
Igorin reply to: Alternative Home page – moving title downHello,
you can simply move down the big titles by editing your row in Visual Composer.
As you can see in the first image, there is a spacer above the HERO BOX: just edit the Spacer and change its size.If you want extra spacing just clone the spacer
Looking forward to your feedback, thanks!
Andreain reply to: Alternative Home page – moving title downHello!
Wordpress sanitizes the content and is strictly forbidden to add direct js in any editor or setting, as the correct way to insert banners in contents or ad slot is via a plugin.Using a plugin, you can add a shortcode for your ads and configure the banners globally.
Is a very personal choice depending on your contents and target but I’d suggest to check out the plugins reviewed in this post, they look like a good starting point.Is recommended to choose one that allows you to put ads via shortcode, in this way you will be able to put adsense also using our ADS locations from the customizer.
https://www.shoutmeloud.com/best-adsense-plugins-wordpress.html
Looking forward for your feedback, thanks!
Igorin reply to: Having trouble showing Adsense Ads -
This reply was modified 7 years, 1 month ago by
